Privacy Policy

Welcome to The Royale Leather, a trade name of Digitera Group (Company No. 866389).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

---

1. Who We Are

Company Name: Digitera Group
Trade Name: The Royale Leather
Company Number: 866389
Registered Address: 61 Glasgow Rd, Rutherglen, Glasgow G73 1LJ, United Kingdom
Email: info@theroyaleleather.com
Phone: +44 7355 811 519

For the purposes of the UK General Data Protection Regulation (UK GDPR), Digitera Group is the data controller responsible for your personal information.

---

2. Information We Collect

We collect personal data to provide you with a smooth and secure shopping experience. This may include:

• Personal Identification: Name, email address, phone number, and shipping/billing address.

• Payment Details: Processed securely by our payment partners; we do not store full card details.

• Order Information: Products purchased, order history, and transaction details.

• Technical Data: IP address, browser type, device information, and cookies for analytics and performance.

• Marketing Data: Preferences, interactions, and communications with our marketing materials.

---

3. How We Use Your Information

Your personal information may be used for the following purposes:

• To process and deliver your orders.

• To communicate order updates and respond to enquiries.

• To manage your account and provide customer support.

• To improve our products, website, and services.

• To send promotional emails or marketing communications (only if you’ve opted in).

• To comply with legal obligations and prevent fraud or misuse.

---

4. Legal Basis For Processing

We process your personal data under the following lawful bases:

• Contractual necessity: To fulfil orders and provide customer service.

• Legitimate interests: To improve our business and protect against fraud.

• Consent: For sending marketing communications.

• Legal obligation: To comply with applicable UK laws and tax requirements.

---

5. How We Share Your Information

We never sell your personal data. However, we may share limited information with:

• Service Providers: Payment gateways, delivery couriers, and IT providers who assist in operating our business.

• Marketing Partners: For email newsletters or targeted ads (only with your consent).

• Legal Authorities: When required by law or to protect our legal rights.

All third-party partners are bound by confidentiality and data protection agreements.

---

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected — typically for up to 6 years for accounting and legal compliance. After this period, data is securely deleted or anonymised.

---

7. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyse website performance.
You can manage or disable cookies through your browser settings at any time. For more details, please refer to our Cookie Policy.

---

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your information.

• Object to or restrict certain processing activities.

• Withdraw consent for marketing at any time.

• Request data portability where applicable.

To exercise these rights, please contact us at info@theroyaleleather.com.

---

9. International Data Transfers

If we transfer your data outside the United Kingdom (for example, to trusted service providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your information.

---

10. Data Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All transactions are processed through secure, encrypted connections (SSL).

---

11. Updates To This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data practices. The revised version will always be posted on this page with the updated effective date.

---

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📧 Email: info@theroyaleleather.com
📞 Phone: +44 7355 811 519
🏢 Address: 61 Glasgow Rd, Rutherglen, Glasgow G73 1LJ, United Kingdom
🕴 Company: Digitera Group (Company No. 866389)
Trade Name: The Royale Leather